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Our Process

Comprehensive client and contract management

Comprehensive client and contract management

You are carefully guided through the buying and building process and our deliverables are shown upfront, making your journey a positive experience every step of the way.

  • Total Client Relationship Management (CRM)
  • Comments, alerts, follow-ups
  • Email and SMS notifications
Contract administration

Contract Administration

Once we have formalised the agreement, you will receive a Contract and the drawings of your new home. We will then take care of obtaining all the necessary approvals, permits and site compliance. Then it’s time to circle your calendar, as we will provide you with guaranteed start and completion dates.

  • Tracking of contract signing and exchange
  • Timeframe management
Workflow management

Workflow Management

Our customised software has been developed specifically for you to receive live weekly updates throughout the construction process. You will receive prompt and informative communication that gives you the ability to track the progress of your home with photography and detailed comments. We’ll also keep you posted as we hit major milestones like pouring the slab, completing the frame, brickwork and other key stages.

  • Extensive workflow reports
  • Workflow analysis
  • Comprehensive activity and KPI reporting to uphold timeframes
  • Production diary for tasks
Construction logistics

Construction Logistics

We source our building products from local suppliers that meet Australian Standards and are from sustainable resources. We only select products that give true strength and durability to the structure of your home.

  • Efficient capturing of construction process
  • Key workflow stage reporting
  • Detailed construction progress program
  • Real-time construction logistics using tablets
  • Comprehensive analysis and progress reporting

Trusted Relationships